Derek’s Towing & Recovery, MD is a full-service towing and equipment hauling company specializing in Car & Auto Towing, Truck & Heavy Duty Towing, RV & Motor Home Towing, Bus Towing & Equipment Hauling in Frederick, MD.
Our professional towing experts offer prompt, courteous towing service in Frederick, MD and surrounding areas.
CODE OF ETHICS
- To offer high quality towing service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to towing customers that are necessary to maintain the vehicle in safe working order.
- To use only towing practices which are safe
- To vehicles and equipment in a timely manner and to keep the customer informed at all times.
- To give the best customer service possible and in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the towing industry.
- To notify the customer if appointments or service promises cannot be kept.